Your total guide to Total Health Awareness and Education
What is 360Health?
PNB MetLife 360Health is a comprehensive health awareness and education solution designed to help you and your family become more aware of how to better manage your overall health. Our end-to-end solution helps customers increase their health spans through a focus on four key aspects. 360Health Services can be availed through the khUshi App, making it easier for you to access and manage your health and insurance needs.
Prevention
Early Diagnosis
Access to Treatment
Ongoing Care
You can avail services 360Health Services from khUshi App
360Health services are currently available for PNB MetLife customers only
iOS users can download the khUshi App from the Appstore or by click here (http://bit.ly/khUshiOniOS) and Andriod users can download the app from playstore or click here (http://bit.ly/khUshiOnAndroid) to download.
All 360Health Services and are offered through our partner Phasorz Technologies Private Limited (“MediBuddy”).
Log into khUshi App, and click on the 360Health Icon from the quick link and select a service or navigate from 360Health Banner to View 360Health services and click on your preferred service and book as required.
Log into khUshi App, and click on the 360Health Icon from the quick link and select a service or navigate from 360Health Banner to View 360Health services and click on Online Doctor Consultation, choose your preferred specialist, enter the basic symptoms and start a consultation via chat, video, or audio call.
Log into khUshi App, and click on the 360Health Icon from the quick link and select a service or navigate from 360Health Banner to View 360Health services and click on Medicines. Choose your medicines, upload your prescription select the required medications, and place your order. Your medicines will be delivered to the given address.
There are various payment methods, including credit/debit cards, net banking, and UPI.
You can track your order or appointment status through the "Track Order" or "Track Appointment" section once you go the service from the ‘Account’ section in the top right corner of respective service.
Yes, you can cancel or reschedule your appointment by going into "Your Orders" section, selecting the appointment you wish to modify, and choose the appropriate option.
If an order or appointment is canceled, the amount will be refunded by MediBuddy to the payment source within 5-7 working days, subject to bank processing times and RBI guidelines. (PNB MetLife will not be responsible for any type of refund or monetary disputes. PNB MetLife will only provide redirection gateway on its digital platforms/Website/Khushi App and will not take any accountability or responsibility to services provided by MediBuddy.)
If you have any queries or questions about your orders related to 360Health, you can contact the customer care on +91 9999 999155 or email hello@medibuddy.in
Disclaimer:
By using 360Health, you will be supported by Phasorz Technologies Private Limited (“MediBuddy”) for health & wellness services as provided by MediBuddy.
You hereby, provide your irrevocable consent to share your personal data and information which may be collected by PNB MetLife from you in order to avail medical consultation and other health & wellness services facilitated and provided by MediBuddy. You understand that your personal data collected by PNB MetLife or MediBuddy will be stored, processed and shared etc., in accordance with terms available at https://www.pnbmetlife.com/quicklinks/privacy-policy.html and https://www.medibuddy.in/privacy-policy.
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financial solution for you!
As your trusted life insurance partner, PNB MetLife is with you amidst the current COVID-19 outbreak. Our policies also cover COVID-19 Claims. In case of a Death Claim, kindly submit the signed Claim Intimation Letter mentioning the policy number, brief of the insured event and other claim documents on the email mentioned herewith. Please write-in to us at claimshelpdesk@pnbmetlife.com or indiaservice@pnbmetlife.co.in. You can also call us on 1800-425-6969 for death claims intimations and for any queries on Monday - Saturday between 10:00 am - 7:00 pm.
PNB MetLife Insurance, amongst the trusted Life Insurance companies in India, aims to provide a wide range of Life Insurance products that suits the needs of an individual at every stage of his life. Life Insurance Plans range from Term Life Insurance Plans, Term Plan, Protection Plans, Long Term Savings Plans , Retirement Plans & Child Education Plan.
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